We’ve just launched a new feature that will give club pros and administrators the ability to update member rankings. You can find it from the club admin page. We’ve had to put some restrictions on the feature, as SportyHQ rankings are all interlinked and editing a ranking that has a lot of match history can disrupt many other people’s rankings.
Therefore, this feature will allow you to edit the ranking for:
- Anyone who has never recorded a match in SportyHQ
- Anyone who’s match history is not older than 2 weeks.
If you’d like to adjust someone’s ranking that isn’t available on this feature, then you can email your request to firstname.lastname@example.org.